E-commerce businesses can enhance customer experience and drive sales using the WhatsApp API. From real-time support and order tracking 🚚 to cart recovery and multilingual messaging 🌍 — it's the all-in-one tool for efficiency and conversion.
Provide real-time chatbot assistance on product info, order status, or return policy — 24/7 support increases satisfaction.
Automatically notify customers of order confirmation, shipping status, and delivery timelines via WhatsApp.
Send targeted messages and deals based on user behavior and preferences — drive more conversions.
Automatically remind users of unpurchased items in their cart and encourage them to complete the purchase.
Use WhatsApp to share product suggestions and related items for cross-selling and upselling opportunities.
Send post-order feedback requests to customers, helping gather insights and boost your service quality.
Instantly broadcast new collections, flash sales, and festive deals — increase repeat visits and FOMO sales.
Make the return/refund process seamless and fast through automated WhatsApp workflows.
Engage users in their native language and improve reach across regional and global audiences.
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