๐ŸŸข 5. Custom Workflows

Build Your Bot, Your Way.

Every business is unique โ€” and your automation should be too. Our WhatsApp Business API lets you design custom workflows tailored to your processes, goals, and audience.

From lead qualification and support ticket routing to product recommendations and payment confirmations โ€” you can create step-by-step conversation flows that perfectly fit your business logic.

Key Advantages

Drag-and-Drop Builder

Design workflows visually without coding.

End-to-End Automation

Build journeys for every customer stage โ€” from greeting to checkout.

Personalized Logic

Trigger custom responses based on user behavior.

Seamless Integrations

Connect workflows with CRMs, ERPs, and marketing tools.

Use Case Example

๐Ÿ›๏ธ Fashion Brand

A fashion brand creates a custom workflow that helps users browse collections, check stock, and place orders directly via WhatsApp.

๐Ÿงพ Real Estate Firm

A real estate firm uses a lead-qualification workflow that filters high-intent buyers automatically before notifying sales teams.

Why It Matters

Custom workflows let you automate your business exactly the way you operate. It's not about using a generic bot โ€” it's about creating a digital extension of your business that works just like your best employee.

โœจ Final Note

Each feature of your WhatsApp Business API isn't just a tool โ€” it's a powerful business asset designed to:

Boost customer experience

Automate your operations

Scale communication without limits

Build trust and brand loyalty

Together, these features turn your WhatsApp into a complete business growth platform.

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