🛍️ E-commerce Solutions with HiBot
Transform your e-commerce business with HiBot's powerful WhatsApp API solutions. Automate customer support, track orders, recover abandoned carts, and boost sales through personalized messaging.
Key Benefits for Your Business
💬 Customer Support & Query Handling
Provide real-time chatbot assistance on product info, order status, or return policy — 24/7 support increases satisfaction.
📦 Order Confirmation & Tracking
Automatically notify customers of order confirmation, shipping status, and delivery timelines via WhatsApp.
🎯 Personalized Marketing Campaigns
Send targeted messages and deals based on user behavior and preferences — drive more conversions.
🛒 Cart Abandonment Recovery
Automatically remind users of unpurchased items in their cart and encourage them to complete the purchase.
🔎 Product Recommendations & Upselling
Use WhatsApp to share product suggestions and related items for cross-selling and upselling opportunities.
📝 Feedback Collection
Send post-order feedback requests to customers, helping gather insights and boost your service quality.
🆕 Broadcast New Arrivals & Offers
Instantly broadcast new collections, flash sales, and festive deals — increase repeat visits and FOMO sales.
🔁 Order Returns & Refund Management
Make the return/refund process seamless and fast through automated WhatsApp workflows.
🌐 Multilingual Support
Engage users in their native language and improve reach across regional and global audiences.